Why 90% of AI Projects Fail to Deliver Business Value:
Many AI initiatives do not fail due to technology – they fail because of a lack of auditability.
Core Issue with LLMs
Large Language Models are impressive. But they are probabilistic, inconsistent, and forgetful.
This is sometimes acceptable for recommendations, content generation, and simple digital experiences. Where binding commitments are required, it does not work.
Transactional Processes Demand More
As soon as AI is deployed in transactional processes, different rules apply.
Examples include its use in orders, complaints, cancellations, chargebacks, or general customer service with decision-making authority. Then it’s no longer about “good answers,” but about traceable decisions.
Business processes do not care whether a response was creative. They require statements on: Why was this decision made? On what basis? At what point in time? What happens in case of a correction?
Why LLMs Lack Auditability
The core problem is: LLMs are not auditable.
LLMs have no real understanding of time, lack reliable cause-and-effect logic, lose context over time, and recognize exceptions only statistically, not logically.
In short: They generate responses – but not verifiable decisions. And that is exactly why many AI projects fail to make the leap to productivity.
Auditability as Business Enabler
Auditability means decisions are concrete, traceable, and temporally structured; results are correctable; processes remain controllable; and liability, compliance, and quality are manageable.
Without auditability, trust is lacking, preventing scaling and sustainable ROI.
The Solution: Hybrid AI Architectures
LLMs unfold their value not as monoliths, but as composed components in a controllable system. This means deploying LLMs where they are strong, while externally handling logic, time, control, and persistence to make decisions auditable – not just responses.
Our Approach at sol4data
We design and develop auditable AI systems where LLMs are purposefully embedded – as true drivers of value generation.
Real business benefit arises not from Artificial Intelligence alone, but from the right approach to integrating and applying AI.
Schedule a showcase appointment today at info@sol4data.com!
