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From User-Centric AI to Autonomous Enterprises: A Shift in How We Create Value
Businesses are shifting their use of AI from merely improving efficiency in user-centric processes to making AI an integral, innovative part of their products and customer experience. Instead of focusing only on cost savings, organizations are now seeking to use AI as a differentiator that can shape new markets and create unique value for customers. This change requires a move from thinking about process optimization to considering how AI can drive product innovation and support the journey toward becoming autonomous enterprises. The article emphasizes that true progress comes from well-designed, hybrid AI systems that not only improve operations today but also offer strategic advantages in the future.
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